Imprint

About the App

Agent Gamez is a mobile gaming application operated by Synaptic Insights Ltd. The app may include social gaming features, in-app purchases, user accounts, and gameplay analytics.

Intellectual Property

All content, trademarks, logos, graphics, software, and game assets used in Agent Gamez are the property of Synaptic Insights Ltd or its licensors and are protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

Liability for Content

Synaptic Insights Ltd makes reasonable efforts to ensure that the information provided within the app and on associated websites is accurate and up to date. However, no warranty is given regarding completeness, accuracy, or availability.

External Links

The app or website may contain links to third-party websites or services. Synaptic Insights Ltd is not responsible for the content or privacy practices of external sites.

Consumer Information

If the app includes paid digital content or in-app purchases, users are responsible for ensuring that purchases are authorized and comply with the terms of the relevant app store platform.

Governing Law

This imprint and all legal relations in connection with Agent Gamez shall be governed by the laws of Malta.

Terms & Conditions

1. General

These Terms & Conditions govern the use of the Agent Gamez mobile application, website, and related services operated by Synaptic Insights Ltd. By accessing or using Agent Gamez, users agree to these Terms & Conditions.

2. Eligibility

Users must comply with all laws applicable in their jurisdiction.

3. Entertainment Purpose

Agent Gamez is provided for entertainment purposes only. No guarantees are made regarding winnings, rewards, game outcomes, progression, rankings, availability of features, or uninterrupted operation.

4. Accounts

Users are responsible for maintaining account security and confidentiality.

5. Virtual Currency and In-App Purchases

The app may include virtual items, tokens, currencies, upgrades, subscriptions, cosmetics, or other digital content. All purchases are:

• Final and non-refundable unless required by law
• Non-transferable
• Without real-world monetary value

6. User Conduct

Users agree not to exploit bugs, use bots, automation, cheats, or unauthorized software.

7. Intellectual Property

All intellectual property rights relating to Agent Gamez remain the exclusive property of Synaptic Insights Ltd or its licensors.

8. Availability and Modifications

The Company may modify, suspend, discontinue, update, or remove any part of the service at any time without liability.

9. Limitation of Liability

To the fullest extent permitted by law, Synaptic Insights Ltd shall not be liable for indirect or consequential damages, data loss, interruptions, or service unavailability.

10. Third-Party Services

The app may integrate third-party services including cloud providers, analytics providers, payment processors, and advertising networks.

11. Privacy

Use of the app is also governed by the Privacy Policy and Cookie Policy.

12. Governing Law

These Terms & Conditions shall be governed by the laws of Malta.

Cookie Policy

1. Introduction

This Cookie Policy explains how Synaptic Insights Ltd uses cookies and similar technologies in connection with Agent Gamez and related services.

2. What Are Cookies

Cookies are small text files or similar technologies stored on a device that help improve functionality, analytics, authentication, personalization, and user experience.

3. Types of Cookies We May Use

• Essential Cookies: Used for authentication, security, account login, fraud prevention, and core functionality.
• Analytics Cookies: Used to analyze gameplay behavior, session duration, interactions, crashes, performance, retention, and engagement metrics.
• Personalization Cookies: Used to remember preferences, optimize gameplay experiences, personalize offers or content, and improve recommendations.
• Advertising Cookies: May be used to display personalized advertising and measure campaign effectiveness.

4. Third-Party Technologies

The app or website may use third-party services including Google services, Apple services, Firebase, Cloudflare, analytics tools, payment providers, advertising providers, and cloud infrastructure providers.

5. Device Identifiers

The Company may collect device identifiers, IP addresses, advertising identifiers, gameplay metrics, and technical information for operational, analytics, security, fraud prevention, and optimization purposes.

6. Managing Cookies

Users may disable cookies through browser settings, reset advertising identifiers, or restrict tracking through device privacy settings.

7. Changes

The Company may update this Cookie Policy at any time.

Refund Policy

1. General

This Refund Policy applies to all purchases made within the Agent Gamez mobile application and related services operated by Synaptic Insights Ltd.

2. No Refunds

All purchases are final. The Company does not provide refunds, exchanges, credits, or reimbursements for:

• Virtual currency, virtual items, subscriptions, or premium features
• Digital goods, unused balances, or accidental purchases
• Gameplay outcomes, account suspensions, or technical issues outside the Company's control
• Dissatisfaction with gameplay or deleted accounts

3. App Store and Platform Purchases

Purchases made through third-party platforms such as the Apple App Store or Google Play Store may additionally be subject to the policies of those platforms.

4. Fraud and Abuse

The Company reserves the right to deny refund requests, suspend accounts, revoke virtual items, or restrict access where fraud, abuse, chargeback manipulation, or violation of the Terms & Conditions is suspected.

5. Exceptions

Refunds will only be provided where required by mandatory applicable law and cannot be excluded contractually.

6. Contact

Questions regarding purchases or billing may be directed to: office@dopamine-technologies.com

7. Changes to This Policy

The Company may modify this Refund Policy at any time without prior notice.